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Privacy Policy

Your privacy is important to us. Learn how OpenPet collects, uses, and protects your personal information.

1. Introduction

OpenPet values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our app and website.

2. Information We Collect

We may collect information such as your name, email address, pet information (e.g., breed, weight, health logs), and usage data. If you use AI features, pet photos you upload may also be processed securely.

3. How We Use Your Information

We use your information to provide and improve our services, personalize recommendations, send reminders, and generate AI-based health insights for your pets.

4. Data Storage and Security

Your data is securely stored and protected with industry-standard measures. We never sell your personal information to third parties.

5. Third-Party Services

OpenPet may use trusted third-party services (e.g., AI providers, cloud hosting) to deliver certain features. These providers only have access to data necessary to perform their tasks and are obligated to protect it.

6. Children’s Privacy

OpenPet is not directed at children under the age of 13. We do not knowingly collect personal information from children.

7. Your Rights

You have the right to access, update, or delete your personal information at any time. You may also request to export your data by contacting us.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request account deletion, after which your data will be removed within a reasonable timeframe.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the app or website.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@openpet.app.

Questions About Privacy?

If you have any questions or concerns about our Privacy Policy, we're here to help.

Last updated: September 28, 2025